Residential Program Director

Schedule: Monday - Friday 9:00am-5:00pm (expectation of flexibility outside of scheduled hours)

Salary: $31.33/HR

Job Summary: To provide quality living supports and be responsive to individuals and staff at all times. Ensure that the Northeast Arc Residential Division reflects the mission statement and vision of the agency.

Major Responsibilities:

• Must be fluent in ASL
• Demonstrate knowledge of and implement Northeast Arc Policy and Procedures, including the Code of Conduct, Residential Division Standards and Funding Source Regulations.
• Ensure that the human, civil and legal rights of all individuals are protected. Teach and promote dignity, rights of choice and reasonable risk with individuals.
• Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
• Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
• Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to Weekend On-Call team as necessary.
• Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
• Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
• Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
• Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
• Provide direct support to the individuals as needed.
• Provide staff supervision, including performance appraisals and when necessary, disciplinary actions.
• Establish good interpersonal relationships with staff, helping them feel valued and appreciated. Provide staff the opportunity for personal growth and career development.
• Monitor the program's budget and identify any areas of concern. Provide oversight of the day-to-day operations within contract budgetary guidelines.
• Complete billing information, payroll, other documentation accurately and in a timely fashion.

Education and Experience:

BS/BA and 3 years Human Service Experience or MA and 2 years Human Service Experience.

Skills, Knowledge and Abilities:

• Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety.
• Maintain a valid Massachusetts driver’s license.

What can Northeast Arc offer YOU?

It’s our goal as an employer to provide an enriching and supportive environment for our employees and their families. We are proud to offer a generous benefits package that includes:

• Comprehensive medical and dental coverage
• Vision insurance plan
• Paid vacation and sick time
• 11 annual paid holidays
• Short-term disability insurance
• Life insurance
• Pet insurance
• Flexible Spending Account
• 403b retirement savings plan with limited company match
• Employee Assistance Program
• Legal and identity theft protection
• On-site and off-site trainings, conferences, CEUs, and fellowship opportunities
• eAcademy online learning tool
• Flexible schedule
• Mileage reimbursement (for applicable positions)