Are you passionate about strengthening communities and helping individuals and families access the resources they need to thrive? We’re seeking a dedicated and compassionate Community Resource Specialist to join our Family Services team in the Lowell, MA area.

In this role, you will work directly with individuals and families to connect them to meaningful community supports—ranging from local programs and recreational opportunities to educational and service providers. You will play a key role in building strong relationships, mapping resources, and ensuring families are empowered with the tools and connections they need to achieve their goals.

This is an excellent opportunity for someone who thrives on collaboration, enjoys community outreach, and is committed to making a difference in the lives of others through person-centered support.

Key Responsibilities

• Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural community supports
• Provides 1:1 direct service as needed including navigation as needed to connect with all resources
• Contacts and builds professional relationships with local colleges and universities, Community Service providers, local park and recreation, local recreation activities to connect individuals with community resources beyond disability agencies.
• Completes service progression bi-annual reports for DDS or other information requested by DDS regarding connecting new families or families that are disconnected with community activities and resources

Key Qualifications, Skills, and Abilities:

• Bachelor's of Science Psychology, Education, Business Admin, Human Resources, or related field
  • Equivalent experience may be considered in replacement of a degree
• Excellent organizational skills with attention to detail
• Strong verbal/written and interpersonal communication skills
• Proficiency with Microsoft Office
• Valid driver's license and reliable transportation required
• Ability to sit for long periods of time, talk on the phone, and enter information into a computer for at least 75%.

About Northeast Arc

Northeast Arc was founded in 1954 by parents of children with developmental disabilities who wanted to raise their sons and daughters as full members of the community. By having the courage to challenge professionals who told them their children could not be educated and would not live to become adults, these parents created the systems that enabled them to attend public schools, develop friendships, reside in the neighborhoods of their choice and to earn a paycheck. Over the years, our programs have expanded to support children and adults with a broader range of disabilities, including autism and physical disabilities. Today we serve thousands of people in nearly 200 cities and towns across Massachusetts. The goal of the Northeast Arc is to ensure that children and adults with disabilities are able to live, work, engage in civic life and play in the community.