Location: Lowell, MA and Danvers, MA
Schedule: Hybrid, 2 Days in Office in Lowell, MA, and 1 day in office in Danvers MA.
Target Salary: $27.50 - $29.50 hourly

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on multiple factors, including but not limited to, the individual's experience, education, and internal equity.

Job Summary: Community Resource Specialists (CRS) provide individualized, community-based support to
individuals and families by helping them navigate, access, and engage with a wide range of
resources. Their work strengthens the connection between DDS, Northeast Arc, families, and the
broader community.

Responsibilities:

• Provide tailored resource guidance on topics such as recreation, transportation, employment
  supports, parent/caregiver supports, housing, financial benefits, and community inclusion
  opportunities.
• Attend meetings with service coordinators to explain the CRS role and discuss how they can
  help support casework.
• Serve as a point of connection between the DDS office and community organizations.
• Attend local community events, workshops, and networking meetings to expand the Area
  Office’s resource network.
• CRSs often support or contribute to agency-wide initiatives, including Monthly Northeast Transition Collaborative Network (NTCN) webinars, ECommunityConnections programming, Regional newsletters and resource calendars, and presentations or trainings created in partnership with community or internal teams.
• Encourage partnerships between families, DDS, and community organizations.

Qualifications :

• Bachelors of Science in Human Resources, Business Administration, Education, Psychology, or related field.

  • Equivalent professional experience may be considered in lieu of a degree.

• Experience working in the human services or disability field.

• Organizational skills with attention to detail.

• Ability to build and maintain professional relationships.

• Strong interpersonal and communication skills.

• Valid driver's license and reliable transportation

• Proficiency in Microsoft Office, data base software, and Canva or similar design software required

• Requires sitting, talking on the phone, and entering information into a computer for 75% of the day.

• Must successfully complete and pass all required background checks as a condition of employment.

Benefits & Perks

At Northeast Arc, we offer a competitive and comprehensive benefits package that supports your well-being and growth. It’s our goal as an employer to provide an enriching and supportive environment for our employees and their families.

With that goal in mind, we are proud to offer the following:

• Medical, dental, and vision coverage (for employees working an average 30 hours per week)

• Generous paid time off, including vacation, sick time, and 12 paid holidays

• Flexible Spending Accounts (health care and dependent care)

• Group Life Insurance

• Additional voluntary insurance options and discount programs

• 403(b) retirement plan with limited company match

• Employee Assistance Program and Mental Health Hub

• Ongoing professional development (trainings, conferences, CEUs, and more)

• eAcademy online learning platform

• Mileage reimbursement (where applicable)

• Additional perks including employee discounts and more

About Us
Northeast Arc is a non-profit organization with the goal of ensuring that children and adults with disabilities are able to live, work, engage in civic life and play in the community. Employment at Northeast Arc is more than just a job. We are a mission-driven agency committed to changing lives and discovering abilities. Whether it’s the individuals we serve or our employees who support them, we know that each person has a unique set of skills and contributions to make. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law

Keywords: Department of Developmental Services (DDS), Resource Navigation, Community Support, Disability Advocacy, Human Services Coordination